As both an end-user and a technology lawyer I deal with many software developers and distributors. Most of those distributors have provided little or no value whatsoever. The exception is Zen Software.
When I have asked a support question I have always had quick and extremely helpful responses. Your communications to me are also spot on in terms of frequency and content.
The quality of the service I get from you has prompted me to write to you now to say thank you for a job well done. I wish all the software houses I dealt with had your approach.
George Gardiner
Gardiner & Co.
London, UK
http://www.gardinerlaw.co.uk